The more you know

Frequently asked questions

When do I need to pay for my ad placement?

Full payment is required when you confirm your participation. This secures your exclusive spot on the card, ensures your competitors won’t be marketed to, and maintains fairness for the other businesses on the shared card. This upfront commitment prevents last-minute disruptions that could affect the group.

Do I need to provide my own design for the add?

Our design team can create a custom design for you, or you can provide your own design based on our size guidelines. If you choose us to design your ad for you, please send us your logo (in vector format), any coupon offers, contact details, and any other information you’d like included in the ad. You will be able to revise the design up to 3 times.

What happens if I don’t approve the ad within 48 hours?

If you don’t respond within 48 hours, we’ll assume the ad is approved and ready to proceed. This is outlined in our terms of service and helps us maintain the schedule for the entire group of businesses. Thank you for your understanding!

What happens if I’m not happy with the ad design?

No problem at all! You can request up to three revisions, or you can provide your own ad design that matches the size you selected. Plus, there’s no charge for the ad design service!

How do you decide where to send postcards when an area has more than 10,000 addresses?

When the area has more than 10,000 addresses, we rank all the addresses by income and select the top 10,000 mailboxes with the highest income to receive the postcards.

Why Is the price so cheap?

The cost is kept low by grouping several non-competing local businesses on the same postcard. This way, the expenses for printing and mailing are shared among all the participating businesses. This cooperative approach significantly reduces the cost for each individual business.

What is the open rate?

Our Postcard boasts a 100% open rate because every recipient automatically sees the ad when they receive the postcard. Unlike coupon envelopes or ads hidden in magazines, which people might ignore or miss, the postcard ensures your message is directly in front of the recipient with no competing ads in same industry.

Why is the price so expensive?

Direct mail can feel costly because it includes expenses like design, printing, and postage, which have been increasing over time. However, it’s important to consider the value it delivers. Direct mail is known for offering a very high exposure, especially for local businesses. Large-format postcards, like the ones we offer, are designed to stand out, providing an affordable way to capture your audience’s attention without competing with digital noise.

How are the postcards sent out?

The postcards are mailed as standalone pieces, with postage paid directly by us. They are not enclosed in envelopes, newspapers, or other mailers. Because the postcard is open and immediately visible, it creates a branding opportunity as soon as the recipient sees it—whether or not they take advantage of the coupon or offer included.

How Much do the ads cost?

You can advertise your business for as little as 2.25 cents per address! (For the Micro Ad)

What happens if there aren't enough businesses to fill all the ad spaces?

It’s unlikely that all the spaces won’t be filled, as there are many local businesses in the community. However, if the spaces aren’t filled by the estimated deadline:

1. Two-Week Extension: There is an additional two-week window to try and fill the remaining spots.

2. Minimum Participants: If at least 10 businesses sign up, the Co-Op card will proceed as planned.

3. Refund Option: If fewer than 10 businesses join, your purchase will be refunded.

What are your Artwork Guidelines?

• Size – Artwork needs to be same size as your purchased ad space

• Resolution: 300 DPI

• Color Mode: CMYK

• Format: We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, or EPS.

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.